The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
A gift for a special someone you say, well in fact yes we do! We have options available including kraft gift boxes & gift wrap, each with a personalized touch. Items will be individually wrapped in recycled materials, with optional gift message.
Please add the gift wrapping listing to your cart.
We apologize but we are unable to offer gift wrapping options for items fulfilled by our production partners.
Gift vouchers will be sent via email to your selected person. Please note that no physical item will be shipped. Gift vouchers are not accepted at our local events and cannot be returned or exchanged.
At this time we are unable to accept custom orders or design changes.
If you are in any way unhappy about your jewelry or accessory, please let us know so we can work with you regarding a return or exchange.
All returns and exchanges are dealt with on a case to case basis within 5 days of delivery, please contact us so we can work from there.
All SALE items and gift vouchers are final -- no returns or exchanges.
➽Prefer to shop in person?
You can find a selection of our pieces at any of our events listed here and on Etsy Local. For more information on our scheduled events -- http://www.23rdandhare.com/events.
We can also be found at brick and mortar shops... for a list of our stockists -- https://www.23rdandhare.com/post/415104290212/stockists-find-us-at-a-brick-mortar-shop
➽Prefer picking up your purchase in person?
We do local pickup! Send us an email at firstname.lastname@example.org for more details on local pickup
We are committed to being ecofriendly, and that includes how we package your items so it can get to you safely -- earth safe too!
Our new corrugated shipping boxes are 100% biodegradable, compostable and made from post consumer waste.
Your items are protected with 100% recycled corrugated bubble fill and our cello bags are biodegradable as well...
We encourage you to reuse, repurpose and recycle your order's packaging when you receive them.
Many of our pieces are handmade from found objects such as vintage findings and ephemera, as such each is unique in its own way.
Slight variations may occur from piece to piece, especially when it comes to gemstones and metal components
Brass, copper, and silver naturally tarnish and may have developed some patina (it's part of their charm!)